Aimco’s mission is to provide quality apartment homes in a respectful environment, delivered by a team of people who care. Our commitment to this mission drives us to exceed the expectations of our customers, fulfill the ambitions of our teammates, reward our shareholders, and better our community. We consider our mission a noble calling that demands a constancy of purpose and the goal of flawless execution.
The heart of the Aimco business is our team. From coast to coast, the men and women of Aimco define our success and embody our culture of collaboration and exceptional performance. We foster a workplace that is collegial, respectful, and fun…and that earned last year our third consecutive designation as a “Top Workplace in Colorado.”
Our emphasis on teamwork and our support for personal and career growth lead to excellent service to our customers. We strive to do whatever it takes to make Aimco residents feel at home. Our communities provide residents respite from busy routines, refuge from worldly pressures, refreshment and reconnection with family and friends. Our on-site teams work hard each day to meet the needs of our residents and we hold ourselves accountable to those we serve.
Committed to transparency, we publish customer ratings online for all to see what we do well and where we can improve, last year averaging a 4.15 rating out of 5 based on almost 100,000 separate customer evaluations.
Our investment teams work to provide properties in special locations with vibrant prospects: Kendall Square in Cambridge, MA; Center City in Philadelphia; Buckhead in Atlanta, and La Jolla in San Diego… to name a few where we acquired or redeveloped apartment communities in 2015.
We invest in our properties and we invest in the local communities where we live and do business. “Giving back” is fundamental to our culture and our commitment to good corporate citizenship. We work with civic partners, government entities and other businesses to strengthen local communities by doing the hard work necessary for economic development, more vibrant neighborhoods, and better lives for all who live there. Aimco Cares is a program to support teammates who contribute each year thousands of hours of their time to assist local nonprofits. For example, on Veterans Day alone, teammates across the country participated in 38 community service projects to offer tangible thanks to our nation’s heroes.
As you explore this year’s report, I hope that you will share my appreciation for what the Aimco team has accomplished and my confidence in their future success.
Working together, we are creating great places to live, where we can greet our residents with a sincere and hearty “Welcome Home.”
Chairman and CEO Apartment Investment and Management Company